Welcome,

We would first of all like to appreciate you for your interest in booking our services. Please ensure that you thoroughly read the details of the appointment before booking.

Please note that there is a compulsory deposit fee per booking, this fee is non-refundable, so we advise all our customers to make sure they are available before confirming their booking date and time as the payment can not be rescheduled towards another appointment. the remaining Balance must be paid by bank transfer on the day of your appointment.

PLEASE NOTE FULL PAYMENT IS TAKEN UPON ARRIVAL BEFORE SERVICE IS CARRIED OUT.

Please be sure to book the correct service; If the customer decides to select a service with a lower cost on the day of the appointment, the customer is still required to pay the full amount associated with the originally booked service.

All customisation of frontals will be done prior to your booking. Hair must be brought in to the shop a minimum of 3 days before your appointment date. Additional £25 fee if your hair is dropped off late! If we receive your hair less than 24 hours before your scheduled appointment this counts as an emergency appointment and the emergency fee will be added to your balance

(rule still applies even if appointment was booked less than a week in advance)

Drop off time is from 10am -6pm Tuesday - friday

ALL APPOINTMENTS SCHEDULED LESS THAN 3 days before the appointment date and time will automatically be classed as an emergency appointment

Emergency Appointments and Booking Charges:

• Emergency Appointments:
  • Emergency appointments will incur an additional charge of £35. Please note that prescheduled appointments hold priority.
  • For walk-in emergency bookings, kindly contact us at: 07915 778450 or 020 3620 4299.
• December Bookings:
  • Bookings from the 1st to the 15th of December will be charged an additional £10.
  • Bookings from the 16th of December to the 8th of January are considered premium appointments and will incur an additional £25.
• Late Bookings:
  • Bookings made after 6 pm will be subject to an extra charge of £10 for the 6 pm and 7 pm slots.

Booking Terms and Conditions:

• Social Media Content:
  • By booking an appointment with us, you agree to the use of your face being posted on our social media pages for content purposes.
• Confirmation of Booking:
  • Please ensure that you read through the initial confirmation of your booking thoroughly.
• Appointment Timing:
  • The timing of your appointment may vary by a few minutes due to high demand. We kindly ask our customers to be patient and cooperate with us during such instances.

We appreciate your understanding and look forward to providing you with exceptional service.

BOOKING LOCATION:

209

OLD KENT ROAD

London

SE1 5NA